One of the most popular Learning Seed titles of the 1990s is now completely revised and up-to-date. Offices and workplace situations have changed but, the principles of etiquette remain the same: respect and consideration for others.

Why does etiquette matter in the dog-eat-dog world of business? Etiquette is the oil of social machinery that smooths the rough edges of personal interaction, especially among near strangers. A worker who knows good manners at work has a real business advantage.

Good manners are good business, because they make people want to work with you. Etiquette isn’t merely about being “nice,” it’s about being effective in the corporate world. Topics include: making and acknowledging introductions, proper etiquette up and down the organizational hierarchy, cubicle courtesy, how to shake hands, getting along with office co-workers, electronic etiquette and office sharing.

20 minutes
Audience: General

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